Automated recall. Smarter scheduling. Better outcomes.

Reach patients who are overdue for screening — before they slip away

OnCue sends HIPAA-compliant SMS outreach to patients due for preventive screenings, collects intake automatically, and delivers a warm call queue so your staff schedules with a single call.

Always OnCue.

Request early access See how it works

3×

more patients scheduled vs cold calling

<2 min

staff time per patient to schedule

100%

HIPAA compliant

OnCue Health

+1 (781) 675-4373

Hi Sarah, this is OnCue Health reaching out on behalf of Boston GI Associates. Our records show you may be due for a colonoscopy screening. Would you like to schedule?

Reply YES to continue · STOP to opt out

YES

Great! A few quick questions to help your care team prepare. What insurance do you have? (e.g. Blue Cross, Medicare, Aetna)

Blue Cross Blue Shield

Thanks. Do you take any blood thinners? (e.g. Eliquis, Coumadin, Aspirin daily)

Perfect. Best time to reach you? Reply 1 for Morning, 2 for Afternoon, 3 for Evening

Why screening recall matters

Early detection saves lives — and closes the care gap

Timely screening dramatically improves patient outcomes. Better recall means better care for patients, and better performance for your practice. A true dual benefit.

Engaged, informed care

Patient smiling while reading text message

Patients reached where they are

Doctor and patient celebrating good news together

Better outcomes, together

Colonoscopy

1 in 3

eligible adults not up to date with colorectal cancer screening

90%

of CRC deaths preventable with early detection

5×

higher survival when caught at stage I vs stage IV

Mammography

20%

of eligible women aged 40–49 have not had a mammogram in 2 years

41%

reduction in breast cancer mortality with regular mammogram screening

99%

5-year survival rate for breast cancer caught at the localized stage

Cervical screening (Pap)

25%

of eligible women are not up to date with cervical cancer screening

66%

of cervical cancer cases occur in women who were never or rarely screened

92%

5-year survival rate when cervical cancer detected at early stage

The dual benefit

Better outcomes for patients. Better performance for your practice.

Closing the recall gap doesn't just help patients get the care they need on time — it also drives consistent, predictable procedure volume and strengthens the long-term relationship between your practice and the patients who trust you with their health.

↑ Care

patient outcomes

↑ Trust

patient relationships

↑ Volume

practice productivity

See it in action

A conversation that gets patients scheduled

OnCue handles the entire intake conversation automatically — so your staff never has to play phone tag to collect basic information again.

OnCue Health

+1 (781) 675-4373

Personalized outreach

OnCue addresses patients by first name and references their specific procedure — not a generic blast.

Clinically relevant intake

Questions cover medical history, medications, allergies, anesthesia history, insurance, and scheduling preferences — everything your team needs.

Always opt-out ready

Every message includes STOP instructions. Patients who opt out are removed immediately and never contacted again.

Handed off to your staff

Once intake is complete, the patient appears in your dashboard — pre-filled, prioritized, and ready to book.

How it works

From patient list to scheduled appointment in four steps

No new workflows. No phone tag. Your staff picks up the phone already knowing who they're calling and why.

Upload your patient list

Upload a PDF or CSV of patients due for screening. OnCue parses names, dates of birth, and phone numbers automatically.

Automated SMS outreach

OnCue sends a personalized text message to each patient asking if they'd like to schedule. Replies are handled automatically.

Intake collected via SMS

Interested patients answer eligibility questions — insurance, comorbidities, medications, and preferred callback time — all by text.

Staff calls warm

Your team sees a prioritized call queue with every patient's intake pre-filled. One call, one booking. No voicemails, no phone tag.

Built for all specialties

Everything your team needs to close the recall gap

Designed by a gastroenterologist who lived this problem firsthand — built for any specialty running preventive screening programs.

Staff dashboard

A clean call queue showing every patient who responded — sorted by readiness, with insurance, comorbidities, and preferred callback time already filled in.

HIPAA-compliant by design

All patient data is encrypted at rest and in transit. Business Associate Agreements in place with every vendor. Access-controlled and audit-logged.

Response analytics

See open rates, response rates, and scheduling conversion per outreach campaign. Know exactly what's working and show ROI to your practice manager.

Smart timing

Messages sent during appropriate hours, with automatic opt-out handling, quiet period enforcement, and TCPA-compliant cadence built in.

Multi-provider support

Run recall campaigns for multiple physicians in your practice simultaneously, each with their own patient lists and scheduling queues.

Customizable intake

Tailor the eligibility questions to your procedure type — colonoscopy, EGD, ERCP, or any other screening. Build your own questionnaire flow.

Staff dashboard

Your team calls with confidence, not questions

No more cold calls to patients who don't pick up. OnCue shows your schedulers a prioritized list of patients who have already said yes — complete with their insurance, medical history, and best time to call. One call. One booking.

✓ Insurance carrier pre-filled — know before you dial
✓ Comorbidities and medications flagged automatically
✓ Patient's preferred callback time shown
✓ Status tracking: new, attempted, scheduled, declined

Ready to schedule · 3 patients

Sarah Ramos

BCBS · No blood thinners · Prefers morning

Ready

Michael Kim

Medicare · Eliquis · Prefers afternoon

Ready

Janet Patel

Aetna · Diabetes · Prefers evening

New

Awaiting response · 2 patients

David Lee

Outreach sent 2h ago

Pending

Built to grow

Starting with GI. Built for every specialty.

OnCue launches with colonoscopy recall and expands to any preventive screening your practice manages.

Colonoscopy

Colorectal cancer screening

Upper endoscopy

EGD / Barrett's surveillance

Mammogram

Breast cancer screening

Lung CT screening

Low-dose CT for lung cancer

Diabetic eye exam

Retinopathy screening

Cervical screening

Pap smear / HPV co-test

Security & compliance

Built HIPAA-compliant from day one

Patient data is not an afterthought. Every architectural decision was made with PHI protection as the starting point.

Business Associate Agreements

Signed BAAs in place with every vendor that touches patient data — SMS, database, and hosting providers.

Encryption at rest & in transit

All PHI encrypted using AES-256 at rest and TLS 1.3 in transit. No unencrypted patient data at any layer.

Access controls

Role-based access with multi-factor authentication. Staff see only the patients from their own practice.

Audit logging

Every access, view, and action on patient records is logged with timestamp and user ID — HIPAA audit-ready.

TCPA compliance

Opt-out handling, quiet hours enforcement, and consent tracking built into every outreach campaign.

Data minimization

Only the data needed for scheduling is collected and stored. Automatic retention policies and deletion workflows.

Early access

Be the first practice on OnCue

We're onboarding a small group of practices to shape the platform. No commitment — just a conversation about your recall workflow.

Your name

Practice name

Email address

Phone number

Primary screening type

We'll be in touch within 1 business day. No sales pressure — just a 20-minute call to understand your workflow.